Online Store Shipping Policy
We care about how its packaged. We Only ship ROLLED OR FLAT!
Depending upon the size of frogmats you order we roll or ship flat (10″x13″). We do not bend, fold or even stomp the hell out of your mat when packaging it for shipping. Sure, we could save a few dollars in shipping by stuffing it in a small square flat rate box, but bends and kinks affect the overall lifespan of your new frogmats. In simple terms, you paid for new frogmats, you should end up getting them! We will always try to ship out next day if ordered by 5 p.m!
SHIPPING COST – CANADA & USA
Shipping is always an added expense to any online purchase. We use Canada Post for shipping although depending upon location we will sometimes use a courier service. We ship to all provinces in Canada. Some remote locations may require additional shipping charges. Order by 3pm and we will always try to get the package out the next business day.
U.S shoppers are not really affected by crossborder shopping like us Canadians! As outlined by Cross border Services using USPS, Shoppers in the USA are not really subject to extra fees until they exceed $200 Dollars. So if you were a little unsure about shopping with us, don’t be, we will ship it to your door with USPS. It may take a little longer than a courier but the savings are more than worth it.
SHIPPING COST – All Other Countries
For all other countries please email us for a shipping quotation. We do ship to Great Britian, Australia and various other regions. Please contact us with your order information and we will email you a quotation. We ship by Air-Post for 10-15 day delivery in most areas. We will always give the best postal rates possible for your country. All payments will be safely processed through Paypal.
No Duties or Brokerage Fees!
Yep, thats right, not happening! Since we are in Canada you don’t have to worry about purchasing from the U.S. and having them ship your parcel across the border. With duties, brokerage fees and taxes crossing the border can really add up the total cost of your Canadian shipment.